Back Office Coordinator

*No Weekends!* *Monday - Friday 8:00am - 5:00pm* *Job Summary:* The Back Office Coordinator is a key role to ensure that patients receive the care they need as well as the administrative duties in the office are completed efficiently and accurately.
This role involves a strong attention to detail to ensure quality checks on each patient receiving care has a smooth and enjoyable experience.
*Supervisory Responsibilities:* This position does not have supervisory responsibilities.
*Duties/Responsibilities:* • Quality assurance checks for all patients having procedures at all locations • Collaborate with necessary departments to complete quality assurance checks • Tracks and audits scheduling process • Updates and creates actions in EMR system to track patient’s progress • Answers phones as needed • Reviews clinical documentation • Upon reviewing schedule, accountable to notify provider/administrative staff when corrections/missing documents are needed • Assist in retrieving documentation including but not limited to clearances for procedures • Communicate with medical representatives to schedule advanced cases • Completes confirmation calls prior to ASC procedure(s) • Assists and completes verifications of benefits • Scan/fax documents • Data entry into spreadsheets for production and compliance monitoring • Answers patient’s questions regarding care, finances, or insurance • Expertly versed in ASC procedures, including advanced recommendations • Collaborate with leadership team(s) for process creation and revision to optimize production of ASCs • Enters and schedules patients in EMR system as needed • Reschedules patients in EMR system as needed • Fill in for ASC FOC for coverage or help with their job duties • Support all staff with any administrative or scheduling questions/request • Assists with training new and existing administrative staff on Scheduling processes and updates *Required Skills/Abilities:* • Proficient written and verbal communication skills • Proficient telephone skills • Proficient typing skills • Proficient in Microsoft Office • Strong attention to detail • Excellent customer service skills • Excellent time management skills • Strong organizational skills and attention to detail • Strong critical thinking skills • Able to prioritize tasks and follow supervisor and provider’s instructions • Professional appearance and mannerisms • Works collaboratively with others and is a team player • Can handle a fast-paced work environment *Education and Experience:* • A High School Diploma or GED with equivalent work experience is required • EMR experience is preferred • Knowledge of medical terminology is preferred.
*Physical Requirements:* • Requires the effective use of office equipment including, but not limited to, computers, phones, and printers • Ability to sit at computer terminal for extended periods of time • Ability to communicate in an active office environment • Must be able to lift up to 15 pounds at times *What About Benefits?* More than just pay, as a member of our team, you will have access to our comprehensive package of benefits that includes: • Medical, dental, and vision insurance • Life, AD&D, and short-term and long-term disability coverage • 401K retirement program • Paid time off (PTO) • Tuition reimbursement • Employee-only perks and discounts *Why Join Our Team?* We are a team of professionals who are dedicated to educating and restoring people to a pain-free, active life.
Since 2015, we have helped thousands of Arizonans accomplish this -- without the use of narcotics.
This makes us different.
More importantly, we recognize that the only way to achieve these results is to empower you (and everyone else on our team) with opportunities to grow, develop, and achieve your full potential.
When you join our team, you will be a part of something that is bigger than all of us.
You will also be part of a team that works together to grow, achieve more, and change lives for the better.
Arizona Pain Relief exists to educate and restore people to a pain-free, active life.
We integrate the best of medical, chiropractic and physical therapy treatments to help people get better _without_ the use of narcotics.
*What To Do Next?* We review applications on a first-come, first-served basis.
If you want to make a difference, if you want to be part of a team of like-minded people who work together to grow, develop, and change lives, then click the button on this page to apply to this position now.
Arizona Pain Relief is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
*www.
arizonapainrelief.
com* Job Type: Full-time Pay: $19.
00 - $21.
00 per hour Benefits: * 401(k) * Dental insurance * Employee discount * Health insurance * Paid time off * Professional development assistance * Tuition reimbursement * Vision insurance Schedule: * 8 hour shift Work Location: In person