We are on a mission to fulfill dreams by building families.
We are making fertility more accessible, intuitive, and empowering - for all.
We are looking for high performers, movers, shakers, and innovators! We are working hard to set the standard in fertility care, and we know how to have fun, too! We are growing quickly and care deeply about the development of our team, both professionally and personally.
We value collaboration, compassion, and teamwork!
*Summary:*
We are looking for a Patient Navigator that will sit out of our Advanced Fertility Care (AFC) Chandler Clinic.
This will be a full-time, full-benefits, 40 hours a week position.
Must be available Monday- Friday, 7:30 am-4:30 pm.
We are looking for an energetic and compassionate Patient Navigator to join our team! As Patient Navigator you will provide remote support to patients in our clinics across the country through their fertility journey.
In this position, you are expected to possess exceptional communication skills, a passion to serve, and a proven track record of organization skills.
You are expected to collaborate with the clinical staff (by telephone, or via e-mail) in a timely and accurate fashion, the goal is to streamline communication, educate, schedule, and document all aspects of the patient treatment plans.
*Responsibilities:*
* Support the IVF team members with all aspects of patient treatment coordination, such as patient communication and education, scheduling, documentation, and record-keeping
* Assist and interact with patients in person, by telephone, and via email/text
* Collaborate with team members to deliver a high-quality patient experience
* Utilize nAble EMR system to ensure patient records are up-to-date and secure
* Provide support to the team with other administrative tasks as necessary
*Requirements:*
* Bachelor’s degree Preferred (Pre-Med Bach Degree is ideal)
* Ideal candidate will have Women’s Health or IVF Coordinating Experience
* EMR experience
* Excellent time and people management skills with the ability to work independently, multi-task, and prioritize work.
* Social perceptiveness and excellent service orientation
* Excellent written and verbal communication skills.
* Proficiency in MS Office.
* Must have reliable transportation and be willing to travel to other offices as needed.
* Bilingual - Spanish (preferred not required)
*Benefits:*
* Competitive Medical, Dental, Life, and Vision Plans
* Health Savings Accounts and Flexible Spending Accounts
* Voluntary Short-Term Disability (STD) and Long-Term Disability (LTD)
* Basic Life and AD&D
* Paid Time Off to enjoy “you” time
* Seven Paid Holidays plus two Floating Holidays
* 401k Match Program
* Collaborative and family-like culture and fun teambuilding events
*Diversity & Inclusivity:*
At our company, we serve everyone, regardless of gender, sexual orientation, race, ethnicity, or religion.
Just as we acknowledge and value the diversity of our patients, we also actively celebrate diversity within our organization.
We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all.
We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field.
We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities
Job Type: Full-time
Pay: $22.
00 - $26.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Medical specialties:
* Home Health
* Ob/Gyn
Schedule:
* 8 hour shift
* Monday to Friday
Work setting:
* Clinic
* In-person
Work Location: In person
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