As the first domestic violence agency in the nation to become a Certified Trauma Informed Organization, Chrysalis provides a trauma informed environment that fosters growth both professionally and personally while striving to increase staff resilience.
As a certified Trauma Informed agency, Chrysalis is dedicated to supporting and assisting employees to reach their professional goals by promoting a working environment that fosters opportunities for employee empowerment and growth.
With employee connection, career learning and development, and a culture of belonging, Chrysalis is looking for team members to share our passion and commitment to giving those who are affected by domestic violence the safety and support they need to heal and build better lives.
*Position: *Victim Support Specialist
*Supervisor:* Victim Services Support Manager
*Job Status:* Full-time, Non-Exempt/Hourly
*Hours: *Monday through Wednesday, 12:30 - 8:30 pm; Thursday, 11:30 - 7:30 pm; Friday, 8:00 - 4:00 pm
*Position Summary:*
The Victim Support Specialist position is an entry-level role, providing essential support to the office-based team in assisting and advocating for diverse survivors of domestic violence and their families.
This position contributes to creating a safe and empowering environment by offering physical, psychological, and emotional assistance.
*Duties and Responsibilities:*
· Provide services to clients using the trauma-informed model of care
· Offer person-centered assistance to callers and walk-in clients
· Assist in crisis intervention to callers and walk-in clients; recognizing the uniqueness of each and responding to trauma responses
· Support victims support by answering calls, identifying and assessing needs, and providing general information and community referrals
· Collaborate with the PAC (Preventing Abusive Conduct) Program to assist in coordinating PAC members for groups
· Assist Mobile Victim Advocate Program with incoming referrals and ACP (Adult Confidentiality Program) requests
· Aid in managing office deliveries, donations and other tasks as needed
· Perform other assigned duties as required
*Knowledge, Ability, Experience Requirements:*
· Basic understanding of behavioral health-related fields
· Familiarity or knowledge of domestic violence and the impact of trauma
· Exposure to providing crisis intervention a plus
· Basic knowledge of Microsoft Office applications (Outlook, Word, Excel)
· Effective organizational skills
*Other Requirements:*
· Must be 21 years of age
· Ability to pass fingerprint and background clearance as mandated by Chrysalis and ADHS licensure requirements
· Acquire or maintain CPR and First Aid training certifications as required by Chrysalis policies
· May be required to move equipment weighing up to 25 lbs.
and to ascend/descend stairs.
It is our goal to create a safe space for all unique backgrounds, empower clients and staff to acknowledge and embrace individual differences, and cultivate an environment that celebrates the intersectionality of complex identities.
We welcome diversity and inclusion in every level of the agency.
Job Type: Full-time
Pay: $19.
00 per hour
Benefits:
* 401(k)
* 403(b) matching
* Dental insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Vision insurance
Patient demographics:
* Adolescents
* Adults
* Children
* Older adults
Education:
* Associate (Required)
Experience:
* Behavioral health: 1 year (Required)
* Administrative: 1 year (Required)
Ability to Relocate:
* Phoenix, AZ 85021: Relocate before starting work (Required)
Work Location: In person
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