Job Overview:
We are seeking a detail-oriented and organized individual to join our team as a Receptionist/Clerk.
As the first point of contact for our company, you will play a crucial role in providing excellent customer service and administrative support.
This position requires strong organizational skills, the ability to manage calendars, and proficiency in computerized systems.
Responsibilities:
- Greet and welcome visitors in a professional and friendly manner.
- Discern each customer’s needs and either resolve, transfer to appropriate staff, or take messages as required.
- Clear off voicemail and email inboxes consistently throughout the day.
- Answer customers’ basic questions regarding our services and procedures.
- Answering accounting related calls and resolving them.
- Processing customer payments.
- Calling collections.
- Basic data entry which includes setting up new accounts, perform basic scheduling and take and apply payments.
- Posting and sending invoices.
- Communicating across other departments.
This includes developing and distributing internal communications.
- Provide support and assistance to other departments.
This includes making copies, compiling reports, filing, helping with meeting set ups, sending out mail, sending faxes, sending memos, arranging to pick up/drop off keys, helping with projects, etc.
- Record incoming and outgoing correspondence.
- Receive incoming shipments and deliveries, notifying recipients accordingly.
- Keeping work area and lobby tidy and presentable.
Skills:
- Strong customer service skills with the ability to communicate effectively with clients, visitors, and staff members.
- Proficiency in computerized systems including QuickBooks or other management programs.
- Knowledge of Microsoft applications (such as Word & Excel).
- Excellent organizational skills with the ability to prioritize tasks and manage multiple calendars.
- Attention to detail for accurate data entry and proofreading.
- Ability to work independently as well as part of a team.
- Open to feedback and able to use it as an opportunity to learn and improve.
- Be an effective and positive team member, flexible in adjusting to changing work priorities.
Qualifications:
- Education: Highschool diploma or equivalent and higher.
Prefer minimum general associate’s degree with a focus in accounting, but not required.
- Experience: minimum 3 years’ experience in customer service.
Prefer also minimum 2 years accounting experience, but not required.
We are a small business with a friendly working environment.
We offer competitive pay based on experience and qualifications.
This is a part-time position.
There is opportunity for full-time hours.
Job Type: Part-time
Pay: From $16.
00 per hour
Expected hours: 30 per week
Benefits:
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* Monday to Friday
* Morning shift
Ability to Relocate:
* Casa Grande, AZ 85122: Relocate before starting work (Required)
Work Location: In person
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