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Telephone Operator

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Posted : Sunday, May 26, 2024 11:02 PM

The West Valley?s leading cardiology group is expanding and looking to add valuable and skilled team members to our comprehensive and long-standing Practice.
Cardiac Solutions provides a personalized, team-oriented approach to patient care by promoting wellness through education, innovation, and technology.
We offer intensive educational opportunities for patients through our disease management clinics and employ a multidisciplinary approach.
All team members play a vital role in providing our patients with tailored care and support services.
Our focus helps to prevent the progression of heart disease and minimize hospital admissions for our patients.
Competitive wages Uniform/Scrub Allowance Monday ? Friday for most positions 7 Company Paid Holidays* Employee Medical coverage option as low as $23.
00 per paycheck* Dental & Vision* Supplemental coverage options to include Life/AD&D, Short-Term, Long-Term, Critical Illness, Hospital, Accidental* 401(k) retirement plan Paid Time Off* Paid Sick Time Employee Assistance & Discount Programs *Available to full-time, regular employees* POSITION SUMMARY: Monday ? Friday Position with core hours of 7:30am ? 4:30pm (may vary on an as needed basis).
This role is primarily responsible for processing all incoming calls by addressing the situation and either routing the call to the appropriate department/person, paging overhead, or taking messages if necessary.
This position plays a vital role in expediting communications between contracted facilities and in supporting the Provider's day-to-day hospital and office clinics.
ESSENTIAL JOB DUTIES: Provide effective communication and strong listening skills.
Ability and willingness to deescalate/handle difficult calls.
Answer multiple calls in a courteous and timely manner.
Route or page calls to the appropriate extensions and/or departments.
Retrieves voicemail messages and creates phone notes, as necessary.
Performs various daily and routine administrative tasks.
Performs other duties as assigned and requested within scope of work.

• Phone : NA

• Location : Peoria, AZ

• Post ID: 9096330144


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