IT Coordinator

IT Coordinator - Tempe, AZ Award-Winning Leadership, Award-Winning Culture 2021 Became an Employee-Owned Company 2020, 2021, & 2022 AZ Central Top Company to work for 2019 Inc.
5000 Fastest Growing Private Company 2019 Phoenix Business Journal: Most Admired Company 2019 AZ Central Top Company to work for 2018 AZ Central Top Company to work for 2016 AZ Central Top Company to work for 2018 AZ Business: Most Admired Leader Founder/CEO, Dan Puente 2018 Phoenix Business Journal: Most Admired Company 2018 Arizona Corporate Excellence Award Glassdoor Open Company Job Description The IT Coordinator is responsible for managing technical and administrative components of IT operations.
Success in this position is measured by meeting the company's technological needs in a timely, efficient, and effective manner.
This position is expected to demonstrate the strong technical aptitude necessary to cope with rapidly changing technology and work productively with minimal supervision.
The position requires someone who is a team player, self-directed with the ability to thrive in a changing environment and has a desire to help people solve their technology issues.
Responsibilities Collaborate closely with department leaders to determine technology requirements and develop effective implementation strategies.
Oversee and execute the implementation of hardware and software systems, meticulously ensuring alignment with the company's technical and operational prerequisites.
Provide comprehensive support and expert training to employees, fostering proficiency in computer systems and software applications.
Precisely provision, configure, and deploy an array of mobile devices, tablets, and PCs with meticulous attention to detail.
Resolve user issues through various channels, including telephone, remote support, e-mail, and in-person assistance, ensuring swift problem resolution.
Configure, monitor, and adeptly troubleshoot servers, printers, and associated IT infrastructure to maintain optimal functionality.
Curate and uphold comprehensive IT documentation, meticulously outlining procedures, standards, and best practices for streamlined operations.
Efficiently manage the inventory of IT hardware, software, licenses, and mobile devices, ensuring accurate records and timely availability.
Collaborate with vendors to assess and procure hardware, software, and licensing solutions that align with the company's evolving needs.
Qualifications Technical diploma or degree in Computer Technology or a closely related field.
Minimum of 3 years of experience in IT coordination or project management roles, showcasing a track record of successful technical oversight.
Demonstrated proficiency in key IT areas, including Active Directory, Azure AD, Group Policies/Intune, Mobile Device Management (Meraki or equivalent), Networking, and Database Management.
Exhibit strong analytical acumen, adept troubleshooting skills, and a penchant for critical thinking, enabling efficient problem resolution.
Highlight exceptional organizational prowess and a proven ability to effectively manage projects, ensuring timely and successful outcomes.
Possess exceptional communication skills that bridge the gap between technical complexities and non-technical stakeholders, facilitating clear understanding.
Physically capable of lifting and maneuvering IT hardware as required.
Relevant certifications such as CompTIA Project+ or PMP are advantageous and demonstrate your commitment to excellence in the field.
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