Systems Administrator

Requisition ID: 16981 Join us in building a better future for Arizona! SRP is one of the largest public power and water utilities in the U.
S.
providing electricity to approximately one million customers in the greater metropolitan Phoenix area.
Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.
D.
Power and named one of Arizona's best employers by Forbes.
SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.
Why Work at SRP SRP's success is rooted in our employees' happiness, health, and safety.
That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being.
In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits: Pension Plan (at no cost to the employee) 401(k) plan with employer matching Available your first day: Medical, vision, dental, and life insurance Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave) Parental leave (up to 4 weeks) and adoption assistance Wellness programs (including access to a recreation and fitness facility) Short and long-term disability plans Tuition assistance for both undergraduate and graduate programs 10 Employee Resource Groups for career development, community service, and networking Summary Play a key role in designing, planning and supporting various server environments.
The Administrator will be responsible for implementing new technology and leading departmental and cross-departmental projects.
This position requires a highly experienced and self-motivated individual that can confidently perform technical server administrative functions to ensure the reliability of SRP systems.
What You'll Do Perform day-to-day system administration for various system management tools used to manage enterprise environment.
Deploy, provision, manage and support servers in a hybrid environment (on-premises and cloud).
Lead departmental and cross-departmental projects related to the advancement and progression of the server environment.
Work closely with other IT infrastructure departments, including deployment, configuration, and maintenance of the software and hardware.
Monitor/maintain the health, performance, and stability of servers and services.
Automate operational tasks using scripting languages.
Perform advanced troubleshooting of servers experiencing performance issues.
Maintain security of server infrastructure, both physical and virtual, through active patching and upgrades of software and firmware.
Develop and maintain disaster recovery plans for IT services and develop contingency plans for continued operation of critical business applications in the event of significant adverse events.
Develop and document technical processes and procedures as needed.
Participate in 24x7 on-call rotation.
What It Takes To Succeed The successful candidate will possess the following strengths: • Strong customer service skills and the ability to work with clients of varied technical skill levels • Detail oriented with strong analytical, problem solving and technical troubleshooting skills • Well organized with the ability to manage and prioritize multiple tasks simultaneously • Strong interpersonal skills and the ability to work effectively in a team as well as independently • Excellent oral and written communication skills Experience Promotion to Level 2 requires a minimum of two years experience at Level 1 and demonstrated capability to perform advanced and more difficult work as determined by the supervisor.
Promotion to Senior Level requires a minimum of 3 years experience at Level 2, is fully competent in all aspects of functional area of assignment and as such would be recognized as a specialist in area of assignment and may have periodic or occasional lead responsibilities.
Education Completion of a Bachelor's Degree from an accredited institution that prepares the employee for the assignment.
Hybrid Workplace SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week.
Although teleworking is available, all employees must live and work in Arizona.
We are taking steps to protect the health and well-being of all team members, and by following a number of health and safety protocols, to reduce the risk of the coronavirus (COVID-19).
Drug/Alcohol Policy Statement To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment.
Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level.
Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.
Equal Opportunity Employer Statement Salt River Project (SRP) recognizes diversity and inclusion as key drivers of innovation and growth, and seeks to attract a diverse employee base that reflects our community.
We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status or any other protected status under applicable federal, state or local law.
Ultimately, SRP aspires to fully apply the power of diversity and inclusion to build a more equitable and sustainable future for our customers, employees and community.
Work Authorization All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas.