Design solutions to drive safe living and quality of life
The future is what you make it.
When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.
That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.
Working at Honeywell is not just about developing cool things.
That is why all of our employees enjoy access to dynamic career opportunities across different fields and industries.
Are you ready to help us make the future?
The main function of this position is to respond and resolve complex service calls providing technical support and troubleshooting to Honeywell customers.
Additional responsibilities related to the technical delivery of small service jobs, time and work material, and preventive maintenance may be assigned as well.
These customers will have various products installed that fall into the – HVAC, automation controls, life safety, fire, and security systems category as well as their associated computer systems.
Level 3 Technicians will be expected to coach and mentor more junior technicians.
The goal is to ensure system up-time and efficiency.
Job Duties
· Can independently troubleshoot and repair complex issues
· Can program more than one system
· Perform system back-ups and install appropriate updates and patches
· Run one-off problems, scenarios, and integrations based on the needs of the customer
· Program EBI’s
· Understand and apply knowledge of virtual machines, system imaging, and networking to serve the needs of the customers (may need to possess certifications)
· Complete required documentation for work performed or other contractual obligations
· Proper use of safety personal protection equipment
· Security and other clearances as required by customer
Basic Qualifications
· 2 years of experience
· Certifications required for system specific work
· Ability to work independently 75% of the time
· High School Diploma or equivalent
· Ability to travel throughout the service area, with occasional overnight stays
· Valid Driver’s License and driving record acceptable to Honeywell
Preferred Qualifications
· 5 years of experience
· Technical Training
Additional Information
JOB ID: HRD208519
Category: Customer Experience
Location: 21111 N.
19th Ave (Deer Valley),Phoenix,Arizona,85027,United States
Nonexempt
Honeywell is an equal opportunity employer.
Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Whatsapp
