Microsoft 365 Administrator/SharePoint

A positive future for every child Southwest Human Development is Arizona’s largest nonprofit dedicated to early childhood development.
The first five years of life are the most critical in a child’s development.
At Southwest Human Development, our services improve lives and help families by supporting young children and their caregivers during this important time.
Your skills, experience, and passion are needed at one of the nation’s largest nonprofits dedicated to early childhood development.
Join our team and experience a long-term career which brings joy and satisfaction in knowing you make a difference.
We offer over 40 programs and services to more than 140,000 children.
Why choose us? You will be rewarded with benefits, including zero contribution health plan options, 401K plan, wellness programming, and generous paid time off.
You will have the opportunity to represent a highly respected non-profit agency in Arizona.
You will enjoy a supportive and collaborative work environment.
Job title: Microsoft 365 Administrator/SharePoint Working under the direction of the Information and Technology Manager, the Microsoft 365 Administrator will work on a variety of technological support tasks and projects with multiple clients throughout the Agency.
Design, implement, and maintain the Company's Microsoft 365 environment.
Oversee the Office suite, Exchange Online and Outlook, Teams IM, collaboration and voice, Power Apps, Automate and Planner, eDiscovery, Compliance (Purview) data loss prevention, data sensitivity tags, data retention tags, and security management within the Microsoft 365 ecosystem.
Work with IT team to develop and maintain technical documentation and operational procedures for the Microsoft 365 environment.
Produce weekly reports for the CIO and IT Manager analyzing IT Systems and Network trends in alignment with KPI and KRI.
This position is only available in Phoenix, Arizona and requires to work from the office, with a 3:2 hybrid schedule.
In this role you will: Design and deploy Microsoft 365 solutions, including SharePoint Online, OneDrive for Business, Teams, Voice, and other associated services, to meet the organization's needs and requirements.
Stay updated with the latest Microsoft 365/SharePoint features and releases and implement upgrades when necessary.
Implement and maintain security best practices, data loss prevention (DLP) policies, and compliance configurations within Microsoft 365 to safeguard sensitive information and maintain regulatory compliance.
Investigate and resolve incidents related to (DLP) and Microsoft 365 services, user access, email delivery, and document collaboration functionalities.
Troubleshoot and resolve technical issues to ensure minimal downtime and disruption to users.
Provide user support and training to employees on Microsoft 365 applications and features, promoting best practices and efficient usage of the platform.
Builds and maintains organizational standards in Microsoft 365 services, like SharePoint, and Teams.
Monitor the performance and health of Microsoft 365 services, identify areas for improvement, and optimize configurations to enhance overall system performance and user experience.
Develop scripts and automation solutions to streamline administrative tasks, manage user provisioning, and enhance system efficiency.
Implement Microsoft 365 backup and disaster recovery solutions to protect critical data and ensure business continuity in case of data loss or system failures.
Collaborate with other IT teams to integrate Microsoft 365 services with other applications and systems within the organization.
Maintain comprehensive documentation of Microsoft 365 configurations, procedures, and best practices.
Perform other duties as assigned.
What it takes: High School Diploma Excellent written and verbal communication skills Ability to work directly with end users and managers.
Ability to work in a collaborative team environment.
Strong understanding of security principles, compliance, and data protection within the Microsoft 365 environment.
In-depth knowledge of Microsoft 365 applications, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and related services.
Possess an insured & reliable vehicle and a valid AZ driver’s license.
Valid Arizona Fingerprint Clearance Card - OR - must qualify for a valid Arizona Level One Fingerprint Clearance Card Preferred Qualifications in addition to minimum requirements: Bachelor’s Degree or equivalent experience preferred.
Must have technical/diagnostic ability along with analytical ability to diagnose problems down to the root cause.
Proficiency in PowerShell scripting for automation and administrative tasks.
Certification in Microsoft 365 or related technologies, such as Microsoft 365 Certified: Enterprise Administrator Expert, is a plus.
SWHD takes the health and safety of our employees and the communities we serve very seriously.
We strongly believe vaccination is a critical safety measure to protect each of us and the communities we serve.
COVID vaccinations have proven to be highly effective at protecting people from getting COVID-19 or from getting severely ill from it.
Learn more! Our core values embody Southwest Human Development’s commitment to services that uplift the lives of children, families and other care providers, and the communities in which they live.
These values are intended to guide the professional development, ethical conduct, and skilled practice of all our staff, whatever their specific role within the agency.
All staff are valued as making essential contributions to strengthening the foundation that Arizona’s children need for a great start in life.
Learn more about our values and benefits here.
Experience Required Strong understanding of security principles, compliance, and data protection within the Microsoft 365 environment.
Proficiency in PowerShell scripting for automation and administrative tasks.
Preferred Must have technical/diagnostic ability along with analytical ability to diagnose problems down to the root cause.
In-depth knowledge of Microsoft 365 applications, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and related services.
Education Required High School or better Preferred Bachelors or better in Information Technology or related field Licenses & Certifications Required Driver's License Auto Ins Certificate CPR and First Aid Cert Fingerprint Card Level 1 Skills Required Communication Collaboration Preferred Systems Administration Information Technology IT Security Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.
35(c)