Police Department Systems Analyst

Description Under general direction, responsible for implementing, maintaining, integrating, and troubleshooting City applications (in-house and third party).
May work independently to solve business problems or participate on work teams.
City of Glendale is looking to hire 2 Systems Analysts that will support the Police Department.
About Glendale Police Department Located on the western edge of the Phoenix metropolitan area, Glendale is a culturally diverse community with approximately 250,000 residents.
Glendale is also an exciting sports, shopping, and entertainment destination, famous for its well-preserved charm.
The Glendale Police Department employs 444 sworn officers and 161 civilian employees, and we are growing! The Department is organized into three functional bureaus: the Operations Bureau, the Investigative and Administrative Services Bureau, and the Support Services Bureau.
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Works in conjunction with Information Technology Managers in the Support Services Bureau to devise strategic and tactical solutions required to meet overall business objectives while taking into account numerous factors including budget, business need, and internal capabilities.
PLEASE NOTE: The City of Glendale does not sponsor any employment-based immigrant visas.
Applicants must be currently authorized to work in the United States on a full-time basis Essential Functions Recommends technology solutions considering a number of factors including budget, business need, internal capabilities, and strategic direction.
Participates and serves as a technical expert on projects needing a new application, modification to existing applications, application updates, testing, and the integration of software applications.
Designs or reviews new and existing application systems, performs complex systems analysis; makes recommendations for integration, or modifications as required.
Integrates multiple systems utilizing different communication protocols and gateways.
Write interface programs when necessary.
Defines application program interfaces (API) to the database.
Follows City standards for coding, documentation, and change control.
Write, debug, document, and implement solutions to complex problems using the appropriate application systems access and database tools.
Works with vendors and staff to document and specify software functional requirements.
Establishes policies and procedures for loading application systems and to ensure continued maintenance and operation of existing applications.
Maintains security and integrity controls of the application system; may manage user access to applications and data.
Reviews contracts to ensure product licenses, service agreements and products are correct and appropriate for defined business operation.
Monitors systems performance and recommends methods for improving efficiency through system and application design; investigates, analyzes, and reviews user performance complaints.
Attends product demonstrations, seminars, user group meetings, and other professional opportunities to maintain the necessary level of expertise and may provide or participate in user training.
Performs other related duties as assigned.
Minimum Qualifications/Special Requirements/Success Factors Bachelor's Degree in Computer Science, Management Information Systems, Computer Engineering or a related field and two years of experience in development, design, implementation, and application support.
Preference will be given for two years of experience in .
NET Framework.
Knowledge of: Current technology and trends in respective area of expertise such as business intelligence, document imaging, SharePoint, collaboration tools, mobile applications, etc.
Industry best practices and emerging technology trends .
NET Framework Oracle Cloud Platform/Solutions SQL Skill in: Implementing, maintaining and supporting third party systems Ability to: Work independently managing multiple assigned priorities and tasks maintaining project schedules and deliverables Work effectively with users, technical personnel and consultants to achieve stated objectives Maintain skills through adult education techniques Conduct research, evaluate user needs and system capability, and design appropriate plans and programs Communicate effectively both verbally and in writing Any equivalent combination of training and experience that provides the required knowledge, skills and abilities is qualifying.
Special Requirements: Level A Terminal Operator Certification by the Arizona Department of Public Safety (Police Employees Only).
Success Factor Classification Level - Professional/Supervisory Success Factors Definitions Classification Levels Personal Accountability & Integrity Takes personal responsibility for the quality and timeliness of work and in complying with organizational rules, policies and procedures.
Earns others’ trust and respect through consistent honesty and professionalism.
Foundational, Professional/Supervisory, Managerial, Executives Teambuilding & Collaborative Relationships Inspires and fosters team commitment, spirit, pride and trust; develops cooperative working relationships with others.
Foundational, Professional/Supervisory, Managerial, Executives Effective Communication Conveys information respectfully, credibly, and effectively.
Foundational, Professional/Supervisory, Managerial, Executives Continuous Learning & Development Assesses and recognizes own strengths and weaknesses; takes initiative in pursuing self-development and learning to expand skills and increase knowledge.
Foundational, Professional/Supervisory, Managerial, Executives Commitment to Service Excellence Strives to excel in meeting the needs of both internal and external customers in a fair and equitable manner.
Delivers high-quality services with a commitment to continuous improvement.
Foundational, Professional/Supervisory, Managerial, Executives Innovation Applies original thinking in approach to job responsibilities and to improve processes, methods, systems or services.
Foundational, Professional/Supervisory, Managerial, Executives Leadership Promotes organizational mission and goals and encourages cooperation in support of organizational goals.
Professional/Supervisory, Managerial, Executive Organizational Awareness Identifies fundamental values and beliefs to guide the organization into the future.
Uses knowledge of the workings, structure and culture of the organization and political climate to solve problems and accomplish goals.
Professional/Supervisory, Managerial, Executive Physical Requirements/Working Conditions Working Conditions Office setting and remote environments may include outdoor or mobile venues.
Work areas may include, but not be limited to water treatment facilities, public safety facilities, arena and other remote locations.
Benefit information is outlined here: https://www.
glendaleaz.
com/cms/One.
aspx?portalId=15209085&pageId=15331883