IT Analyst

About Us: Summit Line Construction, a subsidiary of Quanta Services, Inc.
(NYSE: PWR), is one of North America's premier utility construction companies.
Headquartered in Heber City, Utah, we offer powerline and substation construction and maintenance services in a variety of utility markets.
Like many Quanta operating companies, Summit Line continues to experience significant growth.
As our national operations expand, we seek motivated individuals to join the team! About this Role: Company Overview: Summit Line Construction is headquartered in Heber City, Utah.
We have additional offices in Provo and Sandy, Utah, Phoenix, Las Vegas, Reno and Northern California.
We offer our team members competitive pay and benefits, rewarding work, growth opportunities, and a constructive and collaborative work environment.
Summit Line is a fully owned subsidiary of Quanta Services, Inc.
(NYSE: PWR), We are one of North America's premier utility construction companies.
We perform new-build, design-build, and maintenance services for both public and private sector utilities.
Like many Quanta operating units, Summit Line continues to experience significant growth.
As our national operations expand, we are looking for motivated individuals to join the team and help us achieve our goals.
Position Overview: Summit Line Construction is looking for a qualified and energetic individual to join our I.
T.
Department and who will also be a complement to the company and its culture.
Qualified persons to be considered will have great I.
T.
related troubleshooting skills specifically with Windows 10, Microsoft Office, Network Stack, Server Administration, Printers, and Apple IOS and Android mobile devices; being able to effectively balance speed and quality of work while multi-tasking, able to maintain good composure in stressful situations, be an effective, honest, a respectful communicator, and be diligent in the planning and execution of tasks.
What You'll Do: Key Responsibilities: Provide technical assistance and troubleshooting for users to resolve computer, software, network, printing, and mobile device related issues in person, over the telephone, or remotely with remote assistance applications.
Provide support for the business applications and coordinate with support vendors when resolving complex issues.
Provide individual and group orientation trainings of technology equipment, along with department driven projects and initiatives where applicable and upon request.
Assist in maintaining the effective operations of the Information Technology (IT) Department; along with the implementation of policies and procedures.
Administration of servers, desktop computers, printers, desk and cellular phones, and tablets.
Travel to other offices and remote field locations to setup/maintain local networks, office equipment, and provide user support.
Work on major IT projects including system updates, upgrades, migrations, and outages.
Maintain accurate inventory of technology hardware, software, and resources.
For new and existing users, prepare and install workstations, connect and set up hardware, load all required software, provide network accounts and passwords as required.
Monitor and enforce security of all technology.
What You'll Bring: Preferred Knowledge/Skills: Understanding of contractual/regulatory compliance requirements Understanding of Risk Management Frameworks such as NIST 800–53, ISO 27001, COBIT etc.
Demonstrated knowledge of the operating systems – Windows and Linux Demonstrated knowledge of virtualization, networking, and Active Directory Demonstrated knowledge of NTFS permissions and least privilege practices Demonstrated knowledge of Microsoft Office desktop applications Demonstrated knowledge of PowerShell, SSH, and remote management Demonstrated knowledge of RJ45 network wiring Self-starter who can work independently while supporting the needs of the team.
Excellent oral and written communication skills Strong decision-making skills Strong organizational skills Comfortable interacting with all levels of management Valued Certifications: CompTIA A+, Network+, Security+, ITIL or any other IT related Certifications.
Preferred Education and Experience Associate/Diploma in IT or Computer Science related field.
Previous helpdesk or call center experience.
Physical Demands The Information Technology Specialist will have to spend long hours sitting and using office equipment and computers, which can cause muscle strain.
Lifting of computer equipment, supplies and materials.
Use of ladders to reach high places.
Running network wires through walls and in ceilings.
Some work after-hours may be required.
Some travel to other office and field locations is required.
Employment Type: Full Time Benefits: We offer an extremely competitive and comprehensive benefits package including: PTO that starts accruing DAY 1 401K Immediate Vesting; employer match starting same day Several medical plans to chose from Dental Plan and Vision Plan Life insurance, short term & long-term disability Paid Holidays Employee discounts, EAP and Wellness Program Identity Theft Protection and so much more! Equal Opportunity Employer: All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.
We are an Equal Opportunity Employer, including disability and protected veteran status.