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Technical Analyst

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Posted : Monday, March 04, 2024 01:22 AM

Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy.
AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.
PURPOSE OF THE JOB This position requires the candidate to have the knowledge, experience, skills, and initiative to span multiple roles from analyst and requirements lead, to data modeler, to contributor.
Participates in design and requirements sessions with key business stakeholders, understanding business processes and requirements for the system, and work with delivery partners to document technical specifications for solution delivery.
Collaborates with the development team and Product Owner to determine best options to meet requirements and meet reasonable deliverable dates.
This position acts as an expert technical resource in the development, testing, and implementation of business processes utilizing CRM platforms.
QUALIFICATIONS REQUIRED QUALIFICATIONS Required Work Experience 5 years of information systems design, implementation, or integration experience in analysis, programming, query design, and database development, ETL Processes and CRM solutions development & administration 3 additional years of experience in the design, implementation, documentation, and support of an enterprise-level applications in a complex business environment Experience in CRM solutions development specifically around Salesforce Sales, Service, Marketing.
Required Education Bachelor’s degree in computer science/information systems, applied mathematics or related fields Required Licenses N/A Required Certifications N/A PREFERRED QUALIFICATIONS Preferred Work Experience 2 years of experience in computer technology and/or information systems (Level 1 -2) 2 years of experience working in healthcare-related systems as a business / systems analyst or programmer (All Lev) 5 years of experience in data analysis, management, integration, and reporting (Levels 3 – 4) 3 years of experience working in corporate enterprise-level systems as a business or systems analyst or programmer (Levels 3 - 4) Preferred Education Bachelor’s degree in computer science, Information Systems, Business, or related field (All Levels) Preferred Licenses N/A Preferred Certifications Salesforce Certifications (Admin, Business Analyst or Consultant Certifications) ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES Required Job Skills Advanced experience in data modeling, data management, integration, and data analysis Comfortable using Azure DevOps Epic, Feature, User Story development, prioritization, and planning in an Agile delivery environment.
Salesforce Savvy (must be able to navigate Salesforce well) Proficiency in understanding and implementing business workflows and processes.
Ability to work in a dynamic fast paced environment and quickly adjust to the changes.
Strong analytical skills to support independent and effective decisions.
Strong written communication skills especially related to articulating technical specifications.
Strong verbal communication skills and the ability to interact professionally with a diverse group, management, and subject matter experts.
Strong analytical skills to support independent and effective decisions.
Ability to prioritize tasks and work with multiple priorities, sometimes under limited time constraints.
Experience working and coordinating activities with third parties as well as internal teams.
Ability to maintain confidentiality and privacy.
Ability to write effective features and user stories.
Effective interpersonal skills and ability to maintain positive working relationship with related business areas.
Experience working with and managing third party vendors.
Knowledge of Enterprise CRM platforms (Salesforce) Able to work in a dynamic fast paced environment.
Adjust to changes quickly.
PREFERRED COMPETENCIES Preferred Job Skills (Applies to All Levels) Knowledge of HIPAA regulations Advanced proficiency in spreadsheet, SQL queries, database, flow charting, and word processing software Advanced knowledge of data mapping techniques Advanced knowledge of programming, database systems, and data management.
Advanced systems research and analysis expertise Solid technical ability and problem-solving skills.
Self-starter and drive to completion/delivery Strong technical documentation skills and a strong ability to translate technical concepts so that they are easily understood by laypersons.
#LI-AB1 Our Commitment AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.
Thank you for your interest in Blue Cross Blue Shield of Arizona.
For more information on our company, see azblue.
com.
If interested in this position, please apply.

• Phone : NA

• Location : Phoenix, AZ

• Post ID: 9139795811


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