Business Analyst

Help the most innovative university in the U.
S.
build a suite of credit mobility and degree planning tools to enable student success and a culture of care.
As part of a cross-functional team including business analysts, a product manager, and academic leaders, this business analyst will work to develop leading edge products that help students select their programs of study, plan their academic careers, and make the most of their transfer credits.
To devise new solutions, business analysts interview users and leaders to determine requirements, work with developers to formalize specifications, design quality assurance procedures, and advocate for users as they track projects to completion.
For existing processes and technologies, business analysts support end users through on-boarding, training, troubleshooting, and managing enhancements to meet users’ changing needs.
To be successful in this role, applicants must be skilled listeners, adept at organizing complex projects, effective communicators, and enthusiastic problem solvers who are deeply committed to helping students succeed and the university community thrive.
Job Family Information Technology Department Name Provost University Center Full-Time/Part-Time Full-Time VP Code EXEC VP/PROVOST Scope of Search Open Grant Funded Position This is not a grant funded position and is not contingent on future grant funding.
Salary Range $54,375 - $70,000 per year; DOE Close Date 20-December-2023 Category 02 Essential Duties Consults with front-line staff, managers and leaders to understand business needs for new processes or process improvements; conducts requirements gathering and solution design to meet those needs Documents user requirements using interviews, surveys, user observation, use cases, and user stories Supports end users with on-boarding, training, and troubleshooting as needed Serves as a liaison between functional/user teams and IT teams Writes business process documentation Coordinates with development teams to ensure technical specifications achieve functional requirements to meet user needs Consults with subject matter experts to coordinate security design and devise appropriate user roles Devises and sometimes executes test plans for quality assurance Supports users in developing reports and metrics May query and analyze data to create documentation and make recommendations for data preservation, integration and governance protocols Manages projects as needed, monitoring implementation plans and project issues to help ensure completion of all project tasks in a timely manner Minimum Qualifications Bachelor's degree AND two (2) years of experience in procedural, management or systems analysis work; OR, Six (6) years of experience in procedural, management, or systems analysis work; OR, Any equivalent combination of experience, training and/ or education from which comparable knowledge, skills and abilities have been achieved.
Desired Qualifications Ability to perform effectively as a member of a team Ability to work in an environment subject to tight deadlines and potentially changing or conflicting priorities Experience in solving complex problems Experience explaining complex concepts to diverse audiences through spoken, written and visual communication Experience coordinating complex projects Experience with communication technologies (for example: email marketing solutions, content management systems, web development) Experience with database and analytical technologies (for example: databases, business intelligence solutions, data visualization) Knowledge of research methods Knowledge of technical writing and/or process diagramming and documentation Knowledge of ASU’s organizational structure and/or higher education administration Working Environment Activities are performed in an environmentally controlled office setting.
Activities include evaluating information and interfaces that are primarily visual using computer workstations and mobile devices.
Required to travel moderate distances on campus and between campuses to perform work.
Occasional bending, reaching, lifting, pushing and pulling up to 25 pounds.
Regular activities require the ability to quickly change priorities, which may include resolution of conflicts.
Regular activities require the ability to clearly communicate.
Department Statement The Office of the University Provost provides leadership to all ASU campuses and academic programs, fostering global distinction in teaching, research and services to the community.
To learn more about the Office of the University Provost, go to: https://provost.
asu.
edu ASU Statement Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access.
This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves.
Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines.
ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city.
ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university.
For details visit https://wellness.
asu.
edu/explore-wellness/body/alcohol-and-drugs/tobacco Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources.
ASU’s Annual Security and Fire Safety Report is available online at https://www.
asu.
edu/police/PDFs/ASU-Clery-Report.
pdf.
You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.
Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.
asu.
edu/az-resources.
Employment Verification Statement ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
Fingerprint Check Statement This position is considered safety/security sensitive and will include a fingerprint check.
Employment is contingent upon successful passing of the fingerprint check.
Instructions to Apply Application deadline is 3:00PM Arizona time on the date indicated.
Please include all employment information in month/year format (e.
g.
, 6/88 to 8/94), job title, job duties and name of employer for each position.
Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.
ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.
Only electronic applications are accepted for this position.
IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience.
For example, a four year Bachelor’s degree is equal to four years of experience.