Program Coordinator

Hiring Salary Range $21.
25 - $27.
63/per hour DOE Grade 112 Work Schedule The standard work schedule will be Monday - Friday 8:00am - 5:00pm during the Academic Year.
7:00am - 6:00pm during the Summer Months This position offers remote work allowing employees a combination of onsite and work from home options.
The expected remote work schedule for this position will be based upon the needs of the department.
Work Calendar 12 Months Maricopa Summary Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year? Would you like to be part of an organization that adds $7.
2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States? Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges! About Us What's Currently Happening at Maricopa Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance One of the largest community college systems in the country 2020 Healthy Arizona Worksites Program recipient Named 19th Best Employer for Women by Forbes 2019 No.
42 in Arizona’s Best Employers Benefits The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives.
Our benefits are designed to provide support for every life stage and lifestyle in our community.
Benefits & Perks Options: 16 paid observed holidays Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance) Paid vacation, sick, and personal time (if applicable) Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff) $4,000 Annual professional development growth funding (if applicable) Tuition reimbursement for employees and dependents (if applicable) Flexible work schedules Maricopa Employee Health & Wellness Program: Sight-On-Site Eye Care Services Diabetes Empowerment Education Program Mobile On-site Mammography Screenings Employee Assistance Program (EAP) Wondr™ online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more Pre-Retirement Events Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.
S.
Department of Education after qualifying).
10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!) Job Summary This position primarily supports the Honors Program at Rio Salado College providing front-line student support and collaborating with various departments across the College.
Assists the Honors Director in planning events, activities, and initiatives to grow the honors program, managing social media accounts and implementing strategies to foster a sense of belonging within the honors community.
Works with confidential student records to track and maintain scholarship data according to guidelines and compliance regulations.
In addition to the aforementioned, the program coordinator will also process all applications for honors scholarships (Presidents' Honors Scholarship (PHS), Honors Achievement Award (HAA), Chancellor and Foundation), follow-up on student progress for continuous honors students, creating records for accepted honor students, documenting Customer Relations Management (CRM), enrolling student through Student Information Systems (SIS) and Honors-100 course.
Also, the honors coordinator will assist with recruiting and outreach efforts.
The Program Coordinator will report to the Instructional Services Supervisor and will partially assist with the day-to-day operations of the Instructional Helpdesk, including answering calls, creating helpdesk tickets and resolving student instructional concerns.
Essential Functions 25% - Confidentially monitors, tracks, and records student completion of program and scholarship requirements, including logging proof of co-curricular activities, monitoring GPA each semester, evaluating transcripts, and preparing reports for the Honors Director 25% - Maintains current information in the program’s website and event calendar, supports students via chat, email, and phone calls, provides front-line student support; develops and hosts virtual and in person information sessions; leads recruitment and outreach efforts for current and prospective honor students virtually and in person 25% - Assists with the day-to-day operations of the Instructional Helpdesk; including answering calls, creating helpdesk tickets and helping to resolve student instructional concerns 15% - Collaborates with Dual Enrollment, Faculty Chairs, and Student Affairs to coordinate and facilitate growth of the honors program.
Coordinates special events and community learning activities, such as honors retreat, graduation, Phoenix Symphony, and Meet and Greet 10% - Performs other duties as assigned such as recruitment (virtual and in person), honors activities and coordinates special events and community learning activities Minimum Qualifications Bachelor’s Degree from a regionally accredited institution in education, business or public administration, or a directly related field and one year of experience in researching information, gathering data, performing preliminary analysis and preparing reports.
OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.
Desired Qualifications A.
Two (2) or more years of experience working in higher education with a diverse population of students, faculty, and staff B.
One (1) year of experience working with confidential data/information and knowledge of Family Educational Rights and Privacy Act (FERPA) rules and requirements C.
Effective written communication skills.
Typing and spelling competency.
(Application materials will be reviewed in this area) D.
Two (2) or more years of experience providing quality customer service via telephone and email E.
Two (2) or more years of experience using a variety of computer software applications such as Google Suite, Microsoft Office, and a Student Information Database F.
One (1) year troubleshooting and problem-solving experience Special Working Conditions ADA and Other Requirements: Positions in this class typically require: fingering, talking, hearing, seeing and repetitive motions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body.
Sedentary work involves sitting most of the time.
Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Working Conditions: Work is routinely performed in an indoor, office environment.
May be required to sit for a prolonged period of time; viewing a computer monitor How to Apply Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications.
A cover letter may further highlight an applicant's knowledge, skill and abilities.
All minimum requirements must be met at the time of the application.
Additional materials will not be accepted after the job posting has closed.
Missing materials or incomplete employment history will not be considered.
Please ensure your materials clearly provide the following information.
Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
Indicate whether former or current employment is Full-Time or; Part-Time employment (must include number of hours worked) Provide employment history in a month/year format (e.
g.
, 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
Three professional references, preferably current and/or former supervisors.
If references are not provided in resume upon application, they will be requested at time of interview.
Posting Close Date Open until filled First Review October 27th,2023 Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance.
" The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination.
Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.
Rio Salado College's Title IX/504 Coordinator is O.
Tafari Osayande, o.
tafari.
osayande@riosalado.
edu, 480-517-8196.
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses.
Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.