Client Service Manager, Water

Client Service Manager, Water - ( 230003RO ) Description Many of the world’s top engineers and scientists come together in our Water business because they view a community’s interaction with water a bit differently—as a single holistic system, rather than unconnected networks divided by jurisdictional boundaries.
Working throughout the hydrologic cycle, we are delivering sustainable solutions to make sure water is where it should be and available when needed.
Our experts guide our work with scientific rigor, an innovative spirit, and a vision for growth.
Every day, we help communities improve, reuse, and protect this precious resource for future generations.
By 2025 we’re hiring 2,000 people (like you) to join our team.
Grow with us, H2O+U.
Your Opportunity Stantec is seeking a motivated Client Service Manager to develop client relationships, lead business development activities, pursue opportunities in public and private sectors, and continue our growth and success in our Water business in Arizona.
The Client Service Manager reports to the Business Center Practice Leader (BCPL) for Arizona and plays a pivotal role to position the firm to acquire new business.
Stantec offers industry leading benefits, opportunities for growth and advancement, supportive team members, and challenging projects that make a difference in our communities, our industry, and the world.
At Stantec, we believe that truly transformative work is born from a culture that values diversity.
It’s our diversity of thought and expression that sets us apart as an employer—it is through our combined creativity, innovation, and expertise that we do our best work for our clients and have a lasting impact on our world.
Stantec’s leadership sees our people as our most valuable resource and is committed to the health, wellbeing, and safety of our team.
We have adopted a flexible work environment, including remote work as appropriate, so that our team members can deliver their best both in and outside the office.
Your Key Responsibilities Support and work with our Arizona BCPL and senior-level professionals to develop and maintain industry relationships and visibility with current and prospective clients, sub consultants, and potential recruits.
Identification of major/strategic/transformational projects associated with top clients/prospects coming online in the next one-to-three-year horizon.
Identify cross-selling opportunities.
Assist with client needs assessments in coordination with Sector/Regional leadership for clients within the Account Management program.
Translate client/business needs into effective business development strategies and corresponding marketing collateral and selling material.
Assist in defining overall team project pursuit plan-win strategy.
Manage, assist and participate in delivering solutions and work products for clients using a variety of technical skills.
Develop, mentor and build trust and respect within the larger Stantec community of professional peers.
Qualifications Your Capabilities and Credentials Business development experience with a large volume organization.
Knowledge of market assessment techniques, insights, and contacts.
Familiarity with industry trends and industry leaders.
Experience with responding to Requests for Proposals, Expression of Interests, Statement of Qualifications.
Business development skills, including experience building and maintaining productive relationships with a client base (such experience within a consulting organization is considered a strong asset).
Proven leadership, communication, and team-building skills.
Ability to negotiate skillfully in challenging situations with both internal and external groups.
Performs well under pressure.
Strong sense of teamwork and community.
Education and Experience Bachelor’s degree or equivalent in civil, environment, or mechanical engineering, or related field is required.
Minimum of 10 years of project management and business development experience is required.
Arizona Professional Engineering (PE) License required.
Position will primarily work in an office setting; may require some field work.
This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.
Stantec is a place where the best and brightest come to build on each other’s talents, do exciting work, and make an impact on the world around us.
Join us and redefine your personal best.
Benefits Summary: Regular full-time and part-time employees have access to medical, dental, and vision plans, a wellness program, health saving accounts, flexible spending accounts, 401(k) plan, employee stock purchase program, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage and paid family leave.
Regular full-time and part-time employees will receive ten paid holidays in each calendar year.
In addition, employees will be eligible to accrue vacation between 10 and 20 days per year and eligible for paid sick leave (and if more generous, in accordance with state and local law).
Temporary/casual employees have access to 401(k) plans, employee stock purchase program, and paid leave, in accordance with state and local law.
The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements.
Primary Location : United States-Arizona-Chandler Work Locations : Phoenix AZ Organization : BC-1813 Water-US Southwest Employee Status : Regular Job Level : Individual Contributor Travel : Yes, 25 % of the Time Schedule : Full-time Job Posting : Sep 19, 2023, 12:09:14 PM Req ID: 230003RO Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity or gender expression.
We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment.
Stantec is in compliance with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment.
EEO including Disability/Protected Veterans