Company Description
Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space.
This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa.
The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America’s.
The only thing missing is you!
What is in it for you:
Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
Free meals at our on-Site employee cafeteria
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Great Medical and Dental benefits, 401K, Direct Deposit etc.
Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities.
The sky is the limit!
Job Description
Are you passionate about the spa industry and providing unforgettable experiences while obtaining the initial steps of leadership? We have an amazing opportunity to work in a fast-paced, luxury environment providing five diamond spa services to our guests.
As a Sisley Spa Attaché Lead, you are the first point of contact for our Sisley guests and Attaché’s, giving you the opportunity to shine and set the stage for an amazing experience.
Expected to dedicate a minimum of four hours per week to training and/or administrative duties as needed or assigned by management
Assist Manager in facilitating all Spa related training programs and ensure standards are followed for all Attaché’s
Ensure all training materials are up to date
Train all new Attaché staff
Assist with on boarding/new hire training/tasks and preparation
Training of standards/policies/procedures
Dealing with guest issues
Act as an internal performance evaluator, involved in facilitating training meetings
Partner with internal and external individuals to assist with training of product knowledge and protocols
Participate and assist in promotional, marketing, and site visits
Ensure all team member training, documentation and completion is accomplished in the required time frame
Develop/Write/Create SOP’s, training materials, handouts, and training information sheets to meet the needs of the spa
Assist with special events
Assist with FOH inventory
Liaison between FD supervisor and Attaché staff as far as communication
Map out training plans for individual employees as needed
Other duties as assigned
Qualifications
Experience working in the spa or salon industry
Book4Time experience preferred
Must be able to read, write, and speak English
Bilingual in Spanish is an asset
Basic computer skills required
Adhere to Fairmont Scottsdale Princess grooming guidelines
Constant standing and walking throughout shift
Additional Information
our team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
Why work for Accor?
We are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.
accor.
com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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