HR Shared Services Lead

WGNSTAR is a dynamic and growing company with a global footprint.
Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job training, and tailored development.
We know we need talented people like you that hold similar values, which is why we do not put limits on learning, development, industry, and personal growth.
Start your path to a WGNSTAR career today! WGNSTAR is currently recruiting an HR Shared Services Lead for our HR Shared Services team supporting US-wide daily HR Operations in support of our Core Values.
Reporting to the Lead HR Business Partner, this role is supervisory while also retaining operational responsibility, meaning the HR Shared Services Lead will be expected to perform as an individual contributor alongside the team as well.
Candidate must be local to a WGNSTAR office location.
Schedule: Monday-Friday The principal duties and responsibilities include but are not limited to: Ownership of HR Shared Services activities supporting onboarding, orientation, and badging interface to ensure a positive employee and client experience.
Ownership of designated scopes of administrative and maintenance transactions within WGNSTAR and/or client systems, ensuring adherence to quality standards and process controls in place.
Responsibility for service delivery excellence, quality controls, and data analysis of support performance metrics related to the onboarding & orientation process, employee records, AskHR tickets, benefits dashboard, time & attendance module accuracy, Paylocity maintenance & configuration support, compliance with organizational policy and procedures, and other areas as assigned.
Conduct data quality audits and initiate additional data quality audits to mitigate errors/issues and identify opportunities for improved HR Shared Services performance.
Ensure compliance with data privacy, confidentiality, and intellectual property requirements and best practices.
Collaborate with HR, Operations, and Recruitment Management to ensure HR Shared Services alignment with HR departmental and company strategic goals, as well as opportunities for efficiencies.
Responsibility for HR Shared Services team’s cross training, knowledge diversification, and professional development opportunities.
Perform other duties as assigned in support of HR and company objectives.
Supports day-to-day functions of the HR department in a multi-state environment as required.
To be successful in the role, the ideal candidate will have: 3 years’ experience in HR experience.
1-2 years in a shared services or team lead capacity preferred.
Basic knowledge of HR laws and regulations required.
Proficiency in HRIS software configuration and Microsoft Office Suite required.
Knowledge of Paylocity, Microsoft Forms and PowerAutomate, or Fieldglass strongly preferred.
High level of attention to detail and strong organizational skills.
Ability to effectively communicate and strong interpersonal skills.
Excellent organizational, problem-solving, and multitasking abilities.
Able to work in an environment with frequent interruptions and changing tasks and priorities.
Able to work collaboratively and effectively with other staff, employees, and managers.
Strong sense of urgency in both action and communication.
Ability to handle highly sensitive data with confidentiality and integrity; ability to exercise appropriate judgement.
Physical Effort/Activities: On a continuous basis will work in an office environment, sit at desk for a long period of time, intermittently answer telephone and use a computer to communicate.
On an occasional basis in the performance of duties, may be required to walk, stand, drive, and lift up to 25 pounds.
The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.
If this position sounds interesting to you, we’d be happy to talk.
We appreciate your interest in working with us and look forward to hearing from you.
Equal opportunities and Social Governance WGNSTAR is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
WGNSTAR place an immense emphasis on equal employment, encourage diversity in the workplace, and apply an open-door policy for inclusion of all employees.
Our diversity program encourages people from any gender, background, ethnicity, culture, education, and experience to join the company and more importantly build a career through employee development.
Through our wellness programs Globally, WGNSTAR ensures our employees and families have access to a full range of wellness services through our Employee Assistance Program (EAP).
In the communities that surround our business operations, we support individual and group sponsorships for local sports and those that are vulnerable in society.
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