Sr. Product Manager - Retail Systems

Curaleaf Holdings, Inc.
(CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing and celebrating the power of the plant.
As a high-growth cannabis company known for quality, expertise and reliability, the Company and its brands, including Curaleaf, Select, and Grassroots provide industry-leading service, product selection and accessibility across the medical and adult-use markets.
In the United States, Curaleaf currently operates in 19 states with 150 dispensaries and employs nearly 5,500 team members.
Curaleaf International is the largest vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction and production.
Home | Curaleaf | Cannabis with Confidence Our corporate social responsibility is Rooted in Good.
We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes.
Giving back to the communities where we operate is important to us and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
Social Responsibility | Curaleaf | Cannabis with Confidence Our Mission: To enhance lives by cultivating, sharing, and celebrating the power of the plant.
Our Vision: To be the world's leading cannabis company by consistently delivering superior products and services and driving the global acceptance of cannabis.
Our Values: Lead and Inspire.
Commit to Win.
ONE Curaleaf.
Driven to Deliver Excellence.
**This role can be filled in one of the following locations: Chicago, IL, Miami, FL, Phoenix, AZ, Las Vegas, NV, Orlando, FL, Tampa FL, or Stamford, CT.
** Curaleaf Culture: At Curaleaf, we have a passionate commitment to everything we do.
From innovative products to promoting social justice, from environmental sustainability to building world-class brands, we know that none of this is possible without our Team Members, which is why we've committed to fostering a diverse and inclusive experience for all.
What You'll Do: As a Sr.
Product Manager - Retail Operations you will be in charge of our Retail Systems department, shaping and advancing our retail operations through effective management and enhancement of systems like ERP (Microsoft Dynamics), POS systems, and seed-to-sale tracking systems.
Your role will be pivotal in shaping the future of Curaleaf's retail operations.
Your strategic vision, combined with your expertise in retail systems, will drive innovation, operational excellence, and customer satisfaction, making a significant impact on our growth and success in the cannabis industry.
Lead the strategy and execution of the product roadmap: You will play a central role in systems migrations and data stewardship, ensuring the seamless integration of these systems into our daily operations, enhancing efficiency, compliance, and customer experience across all retail dispensaries.
POS Systems Management and Innovation: Continuously evaluate and improve our existing POS system while strategically planning for future needs.
Lead initiatives for POS system upgrades or replacements, ensuring minimal disruption to retail operations.
Product and Promo Creation: Oversee a team of retail systems associates that are charged with finished product creation and promotion creation in our POS and E-com systems.
ERP Project Management: Oversee all retail aspects of Microsoft Dynamics ERP implementation, including requirements gathering, system customization requirements, user training, and post-implementation support.
Work closely with stakeholders to ensure ERP solutions are aligned with business needs and regulatory requirements.
Retail Systems Strategy and Execution: Collaborate closely with dispensary leadership to refine retail system usage at the store level, focusing on staff training and customer experience improvement.
Lead cross-functional initiatives to align retail system projects with broader organizational goals.
Vendor Management and Strategic Innovation: Build strong partnerships with software vendors, and staying at the forefront of retail systems technology.
Drive innovation and continuous improvement by staying updated with industry trends and introducing new solutions for business growth and operational efficiency.
Digital Product Road mapping and Backlog Management: Set a strategic roadmap for retail systems products, balancing aspirational functions and operational priorities.
Build, prioritize, and maintain a product backlog to deliver customer satisfaction and significant business value.
Partner with analytics, marketing, and IT stakeholders to define product strengths and weaknesses.
Identify key opportunities for improvement in user experience and business performance and determine the order in which we should implement them.
Requirement Development and User Story Creation: Craft detailed functional specifications, business requirements, and user stories, ensuring clear communication of product needs to architecture and development teams in addition to vendor partners.
Cross-Functional Collaboration, Communication and Leadership: Engage with various stakeholders, including senior management, to communicate priorities and progress.
Conduct regular meetings and effectively disseminate project updates across the organization.
Advanced Data Stewardship: Implement data governance frameworks for retail finished goods.
Comprehensive Seed to Sale Systems Oversight: Ensure meticulous management of seed-to-sale tracking systems as it relates to end user functionality in partnership with Internet Technology (IT), focusing on accuracy and compliance with state and federal laws.
Operational Excellence and KPI Management: Analyze and interpret KPI data to assess effectiveness and guide strategic pivots.
Our valued Team Members are diverse, dedicated, and driven to achieve the highest possible standards in all that we do.
Who You Are: Bachelor's degree in computer science, business, marketing, or a related field, laying the groundwork for a deep understanding of both technical and commercial aspects of our business.
3-5 years Of product management experience, with a specific focus on Retail Point of Sale (POS) solutions, and at least 2-3 years in a management or leadership role within this domain.
Possess extensive experience in POS migrations and project planning, showcasing expertise in POS systems, data management, and retail operations.
Project Management Excellence: Demonstrate a proven track record in applying project management principles and processes, adept at leading cross-functional teams towards successful outcomes.
1-3 years of hands-on experience in ERP system implementations, particularly with Microsoft Dynamics, to revolutionize our retail operations.
Your expertise will be pivotal in seamlessly integrating these systems into our infrastructure.
Ability to dive deep into data, extract meaningful insights, identify business opportunities, and execute impactful strategies.
Combine excellent analytical, problem-solving, and decision-making skills with a solutions-focused approach in tackling complex challenges.
Influential communicator Self-Motivated and Adaptable Collaborative Spirit and Leadership Attention to Detail and Organization Resilient and Positive Attitude Passion for Excellence Innovator and Thought Leader One Curaleaf: We work together collaboratively and with accountability.
We are dedicated to always doing the right thing for each other, our customers, and our communities.
What We Offer: Competitive Pay Employee Resource Groups Medical, Dental, Vison Benefits Employee Product Discounts Health Savings Account (HSA) Employee Referral Payment Program Retirement Plan – 401(K) Paid Time Off (PTO) Life/AD&D Insurance Employee Assistance Program Short- and Long-Term Disability Paid Parental Leave Additional Employee Discounts Available Commuter Benefit Community Involvement Through our Rooted in Good Initiative Healthcare & Dependent Care Flexible Spending Account (FSA) Curaleaf Awards and Achievements: 2023: Ragan's Top Places to Work 2022: TIME100 Most Influential Companies 2020: Cannabis Doing Good's Good Neighbor Award 2020: Minorities for Medical Marijuana's Diversity & Inclusion Award Follow us on Social Media Instagram: @curaleaf.
usa Twitter: @Curaleaf_Inc Curaleaf is an equal opportunity employer.
Curaleaf recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as requires by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.
Individuals adversely impacted by the war on drugs are encouraged to apply.
Current Curaleaf employees should use our internal job board to submit an application for current openings: https://app2.
greenhouse.
io/internal_job_board