Assistant General Manager Job Description
The Assistant General Manager is responsible for supervising Deck Managers, Swim Instructors, Office Staff, and Lifeguards while executing essential duties necessary for efficient operation of a facility.
Qualifications:
Competitive swim experience and/or swim instruction experience preferred
Minimum 1 year management experience
Able to work evenings, Saturdays and Sundays
Ability to lead and motivate others
Ability to recognize problems and implement solutions
Ability to work in a fast-paced environment
Ability to operate a computer with advanced knowledge of Microsoft Word, Excel, Outlook
Current American Red Cross LG certification
Willing to obtain CPO and LGI certificate at a future date
Responsibilities:
Teach swimming lessons, Deck Manage, work front desk, Lifeguard as needed
Act as manager in absence of General Manager
Assist General Manager with duties and responsibilities such as, but not limited to:
Maintain pool and equipment, including maintenance
Deposits and end of month financial reports
Enforcing credit and refund policies
Employee and lifeguard schedules, substitutes, and attendance
Address and resolve parent complaints
Train/mentor supervisors, swim instructors, and office staff
Maintain new teacher training checklists and monitor training
These statements on duties are not to be taken as the final and only work to be done by staff members.
Frequently it is necessary for individual staff members to cooperate on a project, which is, important for the continued smooth operation of the facility.
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