Transportation Supervisor

Transportation Supervisor Full Time / Monday thru Friday (7am-3:30pm) $56,347.
00 to $71,323.
00 / Exempt Our facility is Independent Living, Assisted Living and Memory Care Great benefits, a fun, and friendly culture! Benefits = Aetna / benefits may begin the beginning the 1st of every month after your hire date.
Medical, Dental, and Vision.
Vaccination Encouraged, Not Required Working will give you freedom, values, friendships and purpose….
come try it with us! Referral Bonus Available / $600 per referral, no limit / $150 upon referral hire and every 90 days the staff member and applicant are employed with the final payout on the 1 year anniversary date of the applicant Willing to have approximately 6+ Direct Reports.
There is no official on-call, but must be willing to be avaialbe if/when needed.
Uniform: Hat(s) is/are supplied Approximately 5 shirts (full time or part time) are supplied, with a collar, colors to choose from, &/or polo &/or long sleeve Pants or shorts, are not supplied, any solid color, any type, professional, no sport shorts/pants Shoes, not supplied, however there is an annual shoe allowance of approximately $35 per year Coat(s), are supplied Aforementioned list subject to change.
Types of Vehicles at Royal Oaks: Quantity 1, 4-passenger + 2 wheelchair with rear Loading for wheelchair.
(2019 Ford Transit Van) Quantity 2, 14-passenger vans with side loading wheelchair.
(Ford Chassis with StarCraft Upfit) Quantity 1, 6-passenger with 3 wheel chair – side loading.
(Ford Chassis with StarCraft Upfit) Quantity 1, 4-passenger, with manual side loading Wheelchair.
(Dodge Caravan) Quantity 1, 2-14-passenger, Express Bus Quantity 3, 3-10-passenger, Eco Shuttle Quantity 5, 3-5-passenger, Club Car Quantity 10+, Golf Carts Aforementioned list subject to change.
Requirement: - Has current valid Arizona Driver’s license and a good driving record.
- Has experience in Dispatching Scheduling SCROLL TO THE BOTTOM OF THIS PAGE TO APPLY ONLINE Have a question? Text us at 877-276-9256 Location: Royal Oaks Retirement Community 10015 W.
Royal Oak Road Sun City, AZ 85351 Crossroads are 99th Avenue and Grand Avenue, Sun City Background Check: Royal Oaks is a Drug Free Workplace.
Background checks, reference checks, TB testing, and drug screenings are part of the hiring process.
Must be able to obtain a Fingerprint Clearance Card (Paid for by Royal Oaks).
This process will be a criminal background check dating back to the incumbent’s age of 18 years.
Royal Oaks will assist you with this process.
Royal Oaks conducts pre-employment, random and reasonable suspicion drug testing in accordance with its drug-free workplace policy and has designated certain positions as safety-sensitive.
Royal Oaks' general hiring policy does not discriminate against registered medical cardholders.
However, in accordance with A.
R.
S.
23-493.
06 Royal Oaks may decline to employ or to continue to employ persons in safety-sensitive positions based on the results of drug testing.
It’s time to take that first step toward a lifelong career of providing great customer service! The experience you gain at the growing 700 resident and 400 employee community is unmatched.
We pride ourselves in important, challenging, and rewarding work that has exceptional impact on the residents we see day in and day out.
The experience and family-centered environment you encounter here can be taken anywhere and the opportunity to learn, grow, and excel is endless.
We offer the following benefits: -Medical/Vision/Dental for full time positions: -403(b) Retirement Plan for full time positions -FREE Fitness Program available to all staff members -Competitive Pay -Paid Time Off -Volunteer Time Off, donate your time to help others without dipping into your PTO -Covered parking -20% off meals -Free Starbucks Coffee!! -Scholarship Program -Employee Referral Bonus -Free membership to onsite Fitness Facility including Olympic size indoor pool and work-out equipment -Annual Shoe Reimbursement (for many positions) -Uniform (for many positions) -Growth opportunities! -Many more perks! Position Summary: Under the direction of the Facilities Director, provide direction and management of department staff and volunteer drivers for campus-wide transportation service; schedule medical and non-medical transportation needs for residents, including daily logistics and dispatching for picking residents up from appointments in a timely and cost-efficient way.
Manage the vehicle fleet (“Fleet”) including all Royal Oak’s owned passenger vehicles and golf carts.
Serve as a representative of Royal Oaks, demonstrating a positive attitude and progressive actions through the display of professionalism, courtesy, and appropriate tact and discretion in all interactions with all residents and co-workers.
Major Duties and Responsibilities: Direct, manage and provide leadership for the transportation staff and volunteer drivers (residents and non-residents) for the purpose of providing transportation service on campus as needed, especially for special events.
Responsible to draft and maintain the department policies and procedures.
Train the transportation staff to these policies and procedures and keep all Royal Oaks staff members and residents updated.
Create and manage the daily schedule of medical appointments, shopping trips, activities and other appointments.
Collaborate with other departments to organize their transportation needs.
Schedule transportation that reflects the safest and most efficient way of accommodating residents in a timely manner and making the most efficient use of fleet and driver resources.
Dispatch drivers throughout the day in accordance with the daily schedule while ensuring the timely completion of all trips.
Respond to, investigate and report incidents and accidents.
Ensure all drivers comply with in-services, logs, training and licensing.
Staffing: Hires, trains, develops schedules and disciplines staff members, capable of maintaining the established guidelines for transportation service standards.
Maintains and administers personnel policies and procedures.
Develop and maintain a high level of staff morale, a low turnover rate and staff member motivation through daily meetings and a consistently firm but fair system of discipline.
Monitor staff member payroll input for proper allocation of regular time, overtime and requested time off.
Seek to minimize labor and overtime costs.
Approves time for staff and self bi-weekly.
Coordinate the development of the department budget, including compilation of departmental requests and income projections, preparation of final budget documents for the Facility Director and CFOs approval, and on-going budget monitoring and reporting.
Annually obtain approval from the CFO on all contractual agreement with vendors.
Provide objective, relevant, reliable and timely reports that assist the Facility Director in analyzing data to aid in the decision-making process.
Provide prompt approval and submission from vendors for payment to the accounting department that include legible quantities, descriptions, pricing and cost coding.
Attend and participate in staff training activities, seminars, and meetings.
Develop and maintain spreadsheets related to the fleet, including but not limited to: a) keeping track of the number of trips made by each day and the purpose for those trips; b) mileage and fuel usage; c) vehicle maintenance records; d) number of trips outside the 10 miles radius; and e) records of charges for trips outside the 10-mile radius and relaying charges to accounting department on a weekly basis.
Maintain fleet maintenance logs, timely registration and licensing renewals.
Schedule regular and routine fleet maintenance including repairs and maintaining the physical appearance/cleanliness.
Maintains fleet so as to identify any deficiencies such as equipment problems, need for repair or special needs of residents.
Recommend any needed changes/repairs to the Director of Facilities for approval/discussion.
Address problems and conflicts in a professional and effective manner with department staff and supervised volunteers, allowing for opportunities of learning and growth, and facilitating such opportunities in a respectful manner.
Maintain the comfort, privacy, confidentiality and dignity of each resident in the delivery of services.
Interact with residents in a manner that displays warmth and promotes a caring environment.
Implement and enforce transportation policies while retaining customer (resident and employee) focused service.
Understand residents’ rights, including the right to be free of restraints and free of abuse.
Is responsible for promptly reporting to the Director of Health Services or President/ Chief Executive Officer (CEO) incidents or evidence of resident abuse or a violation of residents’ rights.
Communicates and interacts effectively and tactfully with residents, visitors, families, and co-workers.
Direct and assist in maintaining a safe, neat, and clean environment in the transportation office and throughout the Fleet.
Performs all job responsibilities in accordance with prescribed safety and infection control procedures, including thorough hand washing, use of disposable gloves and other personal protective equipment where indicated, and proper disposal of soiled materials.
May perform other duties as assigned.
Knowledge and Skills: Must be 21 years of age.
Work experience with a proven track record in scheduling and managing others.
Ability to read, understand, follow and enforces safety procedures, read maps including electronic mapping and locate addresses.
Follow written and oral instructions.
Has a clear understanding of profit and loss reports.
Has computer proficiency- Microsoft Word/Excel, Outlook, Internet Is organized, able to multi-task, think creatively and adapt to different situations.
Education and Experience: Must have High School diploma or GED equivalent.
Preferably a two-year degree from an accredited college or university.
Three years of progressive responsibility in fleet operations and supervisory responsibilities; or a combination of education, training and experience that would ensure the effective execution of the duties of the job.
Has CPR, First Aid and fingerprint clearance card or can obtain one within 30 days of hire.
Ensures competency in the position is maintained through continuing education.
Communication Skills: Has a clear speaking voice and is fluent in English.
Able to read, speak, work, and interface with all levels of co-workers, residents, guests, and employees.
Demonstrates excellent customer service etiquette.
Physical Requirements: Has current valid Arizona Driver’s license and a good driving record.
Arizona Driver's CDL with Passenger (P) endorsement preferred but not required.
Can work alone most of the time.
Is able to stand, walk, sit, reach, and bend.
Is able to operate a fire extinguisher.
Must be able to hear normal to raised voices and see 50 feet; prosthetics can be used for correction.
Reaction time - The ability to quickly respond (with hand, finger, or foot) to one signal (sound, light, picture, etc.
) when it appears.
Far and Near Vision – The ability to see things close at hand (such as signs) or at a distance Operation and Control – Controlling operations of equipment.
Supervisory Responsibility: Is able to supervise non-exempt staff members.
Is able to organize and complete tasks proficiently.
Is able to react successfully and calmly to any situation that may present itself with a resident, guest, co-worker, or staff member.
Royal Oaks Awards: -2022 ICAA NuStep Beacon Award / Top 25 'Best in Wellness' Senior Living Communities in North America -2021 National Association of Home Builders (NAHB), GOLD AWARD - Category 55+ Design Awards / Best Service Enriched Community on the Boards Inspirata Pointe at Royal Oaks -2016-2020 American Heart Association Workplace Health Achievement Award -2019 Great Place to Work -2019 Leading Age Innovation Award for the Smart Home -2017 Midwestern University for "Community Outreach Motivating Excellence for Tomorrow" -2016 Benevilla Award for "Business Leadership" -2015 American Society of Interior Design - 1st Place Senior Living Community & Best of Show -2015 Best of NAIOP - Commercial Real Estate Association - Medical Office Program of the Year