Library Assistant

Posting Date 03/05/24 Application Deadline 03/07/24 Pay Range $17.
50 hourly This position is part-time at 19.
50 hours per week and is eligible for overtime compensation for all hours worked over 40 in the designated workweek.
Job Type Unclassified Department Library District About the Position If you enjoy sharing knowledge and providing excellent customer service, consider joining us to become a member of our dynamic team dedicated to serving a growing community! As a part-time Library Assistant for our Ed Robson Library, you will provide routine customer service, service routing, and clerical work for our library.
Your role will be essential in guiding our customers to explore and use library services.
About Us Do you want to champion the freedom to read and access information? At the Maricopa County Library District, we are continuously working to support the changing needs of our diverse and connected community for all of Maricopa County.
Our mission is to provide access to technology, digital services, and information to improve our residents' quality of life.
Choose a job with a purpose.
Choose the Maricopa County Library District.
Proud to Offer Work with a greater purpose Opportunities for growth and development within Maricopa County Exceptional work-life balance Ability to gain experience in a library setting Learn more at Work With Us | Maricopa County, AZ We Require Two years of customer service experience High school diploma or GED A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis We Also Value Experience with library-related automation systems, such as Polaris ILS Experience with information retrieval from library-related databases Experience working in a public library Experience assisting customers with online account payments and account management Bilingual skills in Spanish and English Job Contributions Issue, verify, and renew library cards Inform customers of their account status and answer basic reference and directional questions Resolve customer concerns by phone, in person, or by e-mail/online and refer escalated concerns to appropriate staff members or supervisors Assist customers with the use of the self-service payment kiosk Process library materials for shelving and routing Perform light cleaning duties, such as dusting, straightening, and bathroom tidying Assist with maintenance and display of the collection Initiate search for materials claimed “returned” Working Conditions Library environment requiring evening and weekend availability Ability to cover shifts at nearby library branches Ability to lift 20 pounds floor-to-waist, 5 pounds waist-to-shoulder, 1 pound shoulder-to-overhead, carry 10 pounds a distance of 50 feet, and push/pull 50 pounds a distance of 100 feet Selection Procedure Only the most qualified candidates will be considered Consideration will only be given to candidates who submit online applications Candidates will be contacted primarily through email and their Workday online application profile Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive Maricopa County is an equal opportunity employer.
Apply Now!