Student Services Specialist Sr

Hiring Salary Range $19.
86 - $25.
82/hourly, DOE Grade 111 Work Schedule Monday - Friday, 8am - 5pm; 9am - 6pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year? Would you like to be part of an organization that adds $7.
2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States? Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges! About Us What's Currently Happening at Maricopa Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance One of the largest community college systems in the country 2020 Healthy Arizona Worksites Program recipient Named 19th Best Employer for Women by Forbes 2019 No.
42 in Arizona’s Best Employers Campus Statement At Mesa Community College, diversity, equity, and inclusion are core values.
We honor the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, socioeconomic background, immigrant status, language, religion, sexual orientation, gender identity, age, disability, veteran status, nationality, and intellectual perspective, enrich the college community.
We continuously adapt and respond to differences with a single focus - to create a welcoming, safe, equitable, and inclusive environment that ensures all students and employees have the support and knowledge to succeed and thrive.
MCC is committed to building and sustaining a workplace that reflects our community and student population.
Our goal is that our students and employees have the knowledge and skills necessary to excel, lead, navigate, and thrive in a diverse world.
Benefits The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives.
Our benefits are designed to provide support for every life stage and lifestyle in our community.
Benefits & Perks Options: 20 paid observed holidays Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance) Paid vacation, sick, and personal time Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff) Annual professional development growth funding Tuition reimbursement for employees and dependents Flexible work schedules Maricopa Employee Health & Wellness Program: Sight-On-Site Eye Care Services Diabetes Empowerment Education Program Mobile On-site Mammography Screenings Employee Assistance Program (EAP) Wondr™ online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more Pre-Retirement Events Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.
S.
Department of Education after qualifying).
10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!) Job Summary Mesa Community College’s Veteran Services Office is seeking a Student Service Specialist Sr.
The Student Services Specialist Sr.
will serve as School Certifying Official (SCO) coordinating information submitted to the VA in terms of enrollment status and changes.
This position will guide other staff when needed on VA policy, assist in coordinating workflow management of part time SCOs and work studies, and train on internal processes and utilization of VA's Enrollment Management system and Debt Management Process.
This position is also tasked with advising students on various VA products and programs.
This advisement can include information on applying for GI Bill benefits, determining if a program is approved for use of GI Bill, and basic eligibility criteria.
Essential Functions 40% - Directly assist student veteran and dependent students through activities such as advising and counseling on educational benefit programs, discussing critical aspects of the enrollment services process, researching and troubleshooting issues that prohibit or affect enrollment certification, and serving as a point of contact for colleagues in other departments, throughout MCCCD, and for federal and state regulatory agencies.
30% - Certify VA educational benefits as a School Certifying Official (SCO); Act as point of contact for VA regulations, monitoring student enrollments to include enrollment changes (adjustments and amendments), repeat course requests, prior credit review, academic probation, and reporting of graduation.
20% - Create and maintain confidential records and reports; prepare files for auditing by the U.
S.
Department of Veterans Affairs and the State Approving Agency.
10% - Perform other related duties as assigned.
Minimum Qualifications Associate’s Degree from a regionally accredited institution, and two year full-time of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.
OR High School Diploma/GED and four year full-time of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.
Desired Qualifications A.
Master’s degree or higher in Education, Sociology, Social Work, Psychology, Counseling, Business, or Related Field.
B.
One (1) or more years of experience providing student support services in a college or university setting.
C.
One (1) or more years of experience as a School Certifying Official (SCO) working with the Department of Veteran Affairs in a college or university setting.
D.
One (1) or more years of experience working with state or federal agencies in a compliance related position focused on regulatory reviews or audits.
E.
Experience using online student databases (i.
e.
Peoplesoft, Canvas, Banner).
F.
Experience working with diverse populations (such as Veterans, Multicultural, International).
Special Working Conditions May be required to work evenings and weekends May be required to work at multiple sites or locations.
How to Apply Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications.
A cover letter may further highlight an applicant's knowledge, skill and abilities.
All minimum requirements must be met at the time of the application.
Additional materials will not be accepted after the job posting has closed.
Missing materials or incomplete employment history will not be considered.
Please ensure your materials clearly provide the following information.
Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
Indicate whether former or current employment is Full-Time or; Part-Time employment (must include number of hours worked) Provide employment history in a month/year format (e.
g.
, 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
Three professional references, preferably current and/or former supervisors.
If references are not provided in resume upon application, they will be requested at time of interview.
Applicants who currently work for any of the MCCCD campuses/locations should utilize their HCM Employee Self Service page to apply for jobs by logging in to HCM and clicking on Navigator / Menu / Self Service / Recruiting / Careers.
Click on link for instructions on how to apply.
Applicants who are not currently working for any of the MCCCD locations should apply at https://www.
maricopa.
edu/about/careers.
If you encounter a technical issue in the upload of documents or the submission of your application, please contact MCC Human Resources at strategicstaffing@mesacc.
edu prior to the application deadline.
We are accessible on business days from 8:00 am to 5:00 pm Arizona time.
Posting Close Date Apply on or before February 25, 2024 to be considered.
EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance.
" The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination.
Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses.
Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.